Institute Leadership

Emergency physicians and educators from BIDMC and Harvard Medical School who design and teach the Institute’s courses.

Institute Leadership

Emergency physicians and educators from BIDMC and Harvard Medical School who design and teach the Institute’s courses.

Institute Leadership

Emergency physicians and educators from BIDMC and Harvard Medical School who design and teach the Institute’s courses.

Barbara Masser, MD

Director, The Institute for ED Clinical Quality Improvement

Medical Director, Ambulatory Emergency Medicine, BIDMC

Assistant Professor, Emergency Medicine, Harvard Medical School

Dr. Barbara Masser is Director of Ambulatory Emergency Medicine at Beth Israel Deaconess Medical Center. In this role she oversees multiple advanced urgent care centers with a volume of over 50,000 patient visits per year. Prior to this, Dr. Masser was the Chair of Emergency Medicine at Beth Israel Deaconess Needham from 2012–2017. Dr. Masser’s areas of expertise include ED/Urgent Care operations and strategic development and ED quality assurance implementation. She has served as the Director of the Institute for ED Clinical Quality Improvement since its inception in 2017.

Carlo Rosen, MD

Chair and Chief, Emergency Medicine, Beth Israel Deaconess Medical Center

Associate Professor of Emergency Medicine, Harvard Medical School

Dr. Rosen currently serves as Chair and Chief of the Department of Emergency Medicine at BIDMC and Associate Professor of Emergency Medicine, Harvard Medical School. After completing his emergency medicine residency at Denver General Hospital in 1995, he worked for four years at Massachusetts General Hospital as an attending physician in the emergency department. Dr. Rosen was the assistant residency director for the Brigham and Women’s Hospital/Massachusetts General Hospital HAEMR program, and was the founding program director of the BIDMC Harvard Affiliated Emergency Medicine Residency. Dr. Rosen also served as the Associate Director of Graduate Medical Education at BIDMC before becoming chair. He currently serves as Associate Editor of The Clinical Practice of Emergency Medicine, editions four through seven.¹ Dr. Rosen specializes in trauma care in the emergency setting.

1. Wolfson AB, Cloutier RL, Hendey GW, Ling LJ, Rosen CL, Schaider JJ (editors). The Clinical Practice of Emergency Medicine, Seventh Edition. Wolters Kluwer Health/Lippincott Williams & Wilkins, Philadelphia, 2020.

Jonathan Edlow, MD

Professor of Medicine & Emergency Medicine, Harvard Medical School

Director, External Education and Global Programs Division, Department of Emergency Medicine, BIDMC

Dr. Edlow lectures nationally and internationally on stroke, TIA, subarachnoid hemorrhage, and causes of weakness and dizziness, and is an internationally renowned expert on neurological emergencies. His ED operational specialties include quality assurance, physical layout and facilities redesign, physician professional development, and creating and implementing clinical practice guidelines. For the past 25 years he has contributed to the international development of emergency medicine through educational, quality assessment and emergency care systems projects. Practicing since 1981, he is board-certified in emergency medicine and internal medicine.

Richard Wolfe, MD

Immediate Past Chair, Emergency Medicine, Beth Israel Deaconess Medical Center

Associate Professor of Emergency Medicine, Harvard Medical School

Dr. Wolfe was Chief of Emergency Medicine at BIDMC, a Level 1 trauma center, from 1999 to 2025. He trained at Denver General Hospital, where he became Associate Residency Director and then Residency Director for Emergency Medicine. In 1994 he became Residency Director for the Harvard Affiliated Emergency Medicine Residency at Brigham and Women’s and Massachusetts General Hospital. He teaches ED operations internationally, including integrated ED design, ED quality, workflow management, leadership, trauma management, geriatric emergencies, and how specialty training affects quality and efficiency.

Meaghan Cussen, EdD, MA, PMP

Program Director, Emergency Medicine External Education & Global Programs, BIDMC

Administrative Director, The Institute for ED Clinical Quality Improvement

Meaghan Cussen, MA, PMP, EdD is the Program Director for Emergency Medicine External Education & Global Programs, BIDMC, where she has worked for 15 years. In her role, she has managed educational projects and initiatives in the UAE, Italy, Denmark, Sweden, Morocco, and the USA. Meaghan holds a doctorate (EdD) in education and organizational leadership from Northeastern University, where she focused on education design that promotes sustainable and transformative change in healthcare systems. She is a certified PMI Project Management Professional (PMP).

Maile Blackburn, MSW

Program Manager, Department of Emergency Medicine, BIDMC

Administrative Director, Emergency Medicine External Education - Europe

Maile Blackburn is a program manager in the Department of Emergency Medicine at BIDMC. Prior to that, she served as the Assistant Residency Coordinator for the Harvard Affiliated Emergency Medicine Residency at BIDMC/Harvard Medical School. In her role as Administrative Director with BIDMC Emergency Medicine External Education, she has successfully managed several international projects with a focus on collaborations in Europe. Ms. Blackburn received her MSW from the Boston College School of Social Work and BA from Mount Holyoke College. She holds certifications in project management and Lean Manufacturing. Her interests include event planning, project management, and optimization of operational flow.

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