Richard Wolfe, MD

Chief of Emergency Medicine, Beth Israel Deaconess Medical Center
Associate Professor of Emergency Medicine, Harvard Medical School

Dr. Wolfe has been the Chief of Emergency Medicine at BIDMC since 1999. He trained for three years in emergency medicine at Denver General Hospital, where he subsequently became Associate Residency Director and Residency Director for Emergency Medicine. In 1994, he became the Residency Director for the Harvard Affiliated Emergency Medicine Residency for Brigham and Women’s Hospital / Massachusetts General Hospital. Dr. Wolfe teaches internationally and nationally in ED operational topics such as designing integrated emergency departments, ED quality, ED workflow management, ED leadership, and the relationship between emergency medicine specialty training with ED quality of care and operational efficiency.

Jonathan Edlow, MD

Professor of Medicine & Emergency Medicine, Harvard Medical School

Dr. Edlow is a Professor of Medicine and Emergency Medicine at Harvard Medical School. He lectures nationally and internationally on topics such as stroke, TIA, subarachnoid hemorrhage, and various causes of weakness and dizziness. He is an internationally renowned expert on neurological emergencies. Dr. Edlow’s ED operational specialty areas include ED quality assurance, ED physical layout and facilities redesign, physician professional development, and the creation and implementation of clinical practice guidelines. For the past 15 years, Dr. Edlow has contributed to the international development of emergency medicine in a variety of countries, participating in educational, quality assessment, and emergency care systems consulting projects. Practicing medicine since 1981, he is board-certified in both emergency medicine and internal medicine. 

Barbara Masser, MD

Director, Ambulatory Emergency Medicine, BIDMC
Assistant Professor, Emergency Medicine, Harvard Medical School
Director, The Institute for ED Clinical Quality Improvement

Dr. Barbara Masser was Chair of the Department of Emergency Medicine at Beth Israel Deaconess Needham (BIDN) from 2012-2017, and was recently appointed Director of Ambulatory Emergency Medicine for BIDMC. Prior to this, she served as Associate Chair at BIDN for 3 years and has been an attending emergency physician at BIDMC since 2003. Dr. Masser's areas of expertise include ED quality assurance program implementation and oversight and ED team training. She currently serves as Director of the Institute for ED Clinical Quality Improvement.

Meaghan Cussen EdD, MA, PMP

Administrative Director, The Institute for ED Clinical Quality Improvement
Director of Operations, International Projects Division, Dept of Emergency Medicine, BIDMC

Meaghan Cussen, MA, PMP, EdD has worked for the International Projects Division of BIDMC’s Department of Emergency Medicine for 10 years, managing projects and educational initiatives in Italy, Denmark, Sweden, Morocco, and the USA. Previous managerial experience in the field of education includes positions at the International Emergency Department Leadership Institute, Forrester Research, and Study Abroad Italy. Meaghan holds an MA in adult education and a doctorate (EdD) in education and organizational leadership from Northeastern University, where she focused on education design that promotes sustainable and transformative change in healthcare systems. She is a certified PMI Project Management Professional (PMP).